Returning your item If for any reason you are not happy with your purchase you can return the goods for a refund within 21 days of receipt, please contact me before returning. Please ensure that the goods are unused and in the original packaging. To ensure safe return of the goods, please package them securely in bubble wrap or re-use the original packaging if possible. we ask customers from outside the EU to ensure a customs document is completed and marked “goods returned”. If this is not done the goods could be refused at customs and returned to you. We reserve the right to refuse to exchange or refund if goods are not returned in a saleable condition or are damaged. We do not refund return postage unless the goods are faulty or the incorrect items have been sent to you.